Frequently Asked Questions

Who should I see? Physiotherapist, Osteopath or Sports Massage Therapist?

If you would like a diagnosis you need to see an Osteopath or Physiotherapist. It is down to personal taste and what works for an individual as to which one you choose. Read about both and see which one appeals to you most. They are both very beneficial but have different approaches to how they treat. If your muscles feel tight, they ache or you have a muscular imbalance or strain then I would suggest a Sports Massage. All therapies will be able to help you in some way. We will refer you when we feel it is necessary.

What should I wear?

Wear a pair of shorts if you can but it is not vital it is just useful for postural assessment. If you are a woman then a bra that we can undo in case we need to work around the shoulders and upper back.

Will I have to get undressed?

We will ask you to go down to your underwear depending what needs working on but you will be covered with a towel. If you wear a pair of shorts you can stay in those. If you prefer not to get undressed we can still treat you just let the therapist know at the beginning of the session and wear fitted clothing if you can.

Do you accept card payments?

Yes except American Express

If I have an acute injury what treatment should I get?

FAQs - Inline Health

If you think it is severe then a trip to the hospital is necessary, if you are unsure you can always book a consultation with our Physiotherapist and she can advise you. In the mean time rest, ice, elevation and compression is advised for acute injuries to reduce swelling and scar tissue formation, decreasing healing time.

How soon should I have a Sports Massage after an acute injury?

Wait until the swelling has gone down and all bruising has disappeared. We can work around the area and on other parts of the body that may be compensating for the injury.

Pre and Post event treatment- how long before or after an event is it beneficial to have treatment?

If you are not used to the treatment then make sure you have a couple of days after the treatment before the event. After the event you may be very sore, you can come straight after but some people prefer to leave it 24 hours then come for treatment.

For more information on the conditions we treat and services we offer, or to book an appointment please call 01622 410160 or email us at

Sports Massage

Physiotherapist performing a leg massage

Our sports massage therapists are experts in using this technique to effectively treat a variety of conditions from neck pain to shin splints.

More »


Physiotherapist performing a back massage

Osteopathy is a natural way of healing the body. Our osteopaths will treat you through a range of manual techniques.

More »


A woman doing pilates in a exercise studio

Inline Health Ltd run 1:1 Pilates sessions at the clinic and also run clinical Pilates classes at three different locations, for people of all levels, throughout the week.

More »